Policies
Shipping & Returns
Draft policy — the owner should confirm timelines and terms before launch.
Shipping
Shipping cost is calculated at checkout.
Every item is made to order in Maine. Most pieces are ready in 1–2 weeks; engraved handcuffs and memorial pieces take 2–3 weeks. Custom orders ship after proof approval and engraving; timing is included with each quote. Tracking is emailed when your order ships.
Returns
Because every piece is made to order and personalized, returns are limited. If anything arrives damaged, email us with photos and we'll make it right.
Questions? mark@saltlinelaser.com